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General and specific conditions of HighCONNEXION

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General terms and conditions


GTC (Ref n° CGS 20260331)  - applicable from 31/03/2026 

​Purpose of the update :

  • Addition of the clause ‘Access security and customer liability’ to Article 4

PREVIOUS VERSIONS:


GTC (Ref. No. CGS 20251201) – applicable from 01/12/2025 to 30/03/2026

 Download the FR Version  Download the EN Version 

Purpose of the update:
- New visual identity


GTC (Ref n° CGS 20241001)
- applicable from 01/10/2024 to 30/11/2025

FR :     EN :


Purpose of the update:
- Added a link to the new Code of Ethics for business messaging (SMS, RCS, Time2Chat, etc.) in Article 4
- Updated the URL for accessing the CP and DPA



GTC (Ref n° CGS 20240601) - applicable from du 01/06/2024 to 30/09/2024

FR :      EN : 


Purpose of the update :
 - Reinforcement of the non-solicitation clause
 - Adding service fees

CGS (Ref n° CGS 20230101) - applicables du 01/01/2023 to 31/05/2024

FR :      EN: 

Marketing specific conditions


CONDITIONS SPE MARKETING (Ref n° CGS Marketing 20260212)  - applicable from 12/02/2026 

​Purpose of the update :

  • Addition of the abbreviation ‘RCS’ to Article 1. Definition


PREVIOUS VERSIONS:

CONDITIONS SPE MARKETING (Ref n°CGS Marketing 20251201) - applicable from 01/12/2025 to 11/02/2026 
Download the FR Version
    
Download the EN Version


Purpose of the update:
- New visual identity

CONDITIONS SPE MARKETING (Ref n° CGS Marketing 20241001)
  - applicable from 01/10/2024 to 30/11/2025

FR :      EN :

Purpose of the update: 

  • Addition of a link to the new Business Messaging Code of Ethics (SMS, RCS, Time2Chat...) in article 2.2
  • Modification of the url for access to CP and DPA

CONDITIONS SPE MARKETING (Ref n° CGS Marketing 20220901)
- applicable from 01/09/2022 to 30/09/2024


FR :      EN : 

Purpose of the update :
 - Modification of article 3 concerning specific financial conditions for messaging services


Billing specific conditions


CONDITIONS SPE BILLING (Ref n° CGS Billing 20250112) - applicable from 01/12/2025

​Purpose of the update :

  • New visual identity




PREVIOUS VERSIONS:

CONDITIONS SPE BILLING (Ref n° CGS Billing 20250215) -
applicable from15/02/2025 to 01/12/2025

​FR :    EN :

Purpose of the update : 

  • Added definition of Billet to art 1  
  • Addition of a clause on commissions to article 4 invoicing
  • Addition of Article 7 on ticket refunds.


CONDITIONS SPE BILLING (Ref n° CGS Billing 20210601) -
applicable from 01/06/2021 to 15/02/2025

FR :        EN : 




DPA - Personal Data


AGREEMENT ON THE PROTECTION OF PERSONAL DATA - applicable from 01/12/2025

Download the FR Version

​Purpose of the update :

  • New visual identity

PREVIOUS VERSIONS:

AGREEMENT ON THE PROTECTION OF PERSONAL DATA - effective from 01/06/2021 to 30/11/2025
 
Download the FR Version
    
Download the EN Version