Please note : If your request concerns a claim for surcharged services on your mobile or ISP bill, details of this billing will help our team to deal with your request quickly. 

If it concerns SMS+ billing, please indicate at the heart of your message :

• The 5-digit short number associated with the billing
• The date on which the SMS was sent
• The total amount billed per SMS
• The line number invoiced

In the case of Internet+ billing, please indicate at the heart of your message :

• If the invoice concerns a Box or Mobile subscription
• Subscription billing date
• The transaction reference on the Operator invoice
• The line number invoiced

Don't hesitate to include a description of the problem in your message.

   Write us an email at contact.support@pay-cash.fr ​​ or 

  Fill this form (recommended)